About this business
Nestled in the bustling tech hub of Berlin, we’re a dynamic SaaS company on a mission to empower organizations to not just meet, but exceed people’s expectations—and be loved for it.
Each day, we proudly serve over 5,000 businesses that use Customer Alliance to manage feedback and reviews in a smart and simple way. With a suite of ever-evolving tools, our platform uncovers what really makes people happy, so you can make quick, data-backed decisions that drive business growth.
As tech leaders in the Voice of the Customer space, we’ve built a powerful platform empowering companies to generate, collect, follow up, and analyze customer feedback at every stage of the customer journey. Over the past 15 years, we’ve proudly supported small businesses to expand their online presence and large enterprises to use local and regional insights to synchronize customer satisfaction processes across multiple locations. The result for both—is major customer satisfaction growth.